Be sure to avoid these communication blunders. 

Bill Wagner, COO of Vocus, discusses why companies should take social media monitoring to the next level and focus on engaging users.

Bill Wagner, COO of Vocus, talks social media measurement and why "likes" may not mean as much as you think.

Demetrios Skalkotos, senior VP of global corporate services for NASDAQ OMX, discusses the new buzzword in corporate communications: convergence. Hear why and why PR, investor relations and corporate communications are more aligned than ever before.

What's your go-to app? The one you can't live without? Check out what your peers have to say about their favorite iPhone apps for productivity, fun, and everything in between.

Is Facebook like art? Roving reporter JenChicago attempts to find out.

Intrepid reporter JenChicago heads out with her friends to find out how social media is like dating.

Presentational skills expert Tom Mucciolo explains which gestures can make a speech more effective, which to avoid, and why your senior excecutive should take your advice.

After being forced to spend his last two Christmas vacations in the office, answering phones, Bill Sweetland may have finally found salvation and get to leave during Ragan's holiday break.

Honest and open internal communication is vital, reports Erin Liberman Moran of the Great Place to Work (r) Institute, the group that selects the companies that Fortune publishes.

Mark Ragan is put on the clock! In 30 seconds, he tells you the best ways to build a better following on Twitter.

Communicator David Beigie discusses how T-Mobile empowers employees when it comes to social media.

CFO Alfred Lin explains why allowing employees to blog helps create a culture of transparency.

Mark Ragan urges all communicators to play one of his favorite games during their next meeting.

Eliminate the grip-and-grin! Follow CEO Mark Ragan's five tips on how to improve corporate photos.

Locals tell us what they really thought of the 2016 PR campaign, logo, Facebook page and what the city could have done better to sell the city.