Author and management consultant Peggy Klaus tells the story of a client...
The use of unfamiliar or complex terms interferes with comprehension and slows readers down...
Foreign language classes for your workforce can help ease the transition to working in different countries and cultures...
When you're attempting to mediate a dispute between two employees, reframing their perspectives is essential...
In writing about complex topics, it's easy to end up with sentences jammed with abstract nouns--sentences you need to prune...
At some point in your career, you’ll have to write a proposal or similar document of influence...
To avoid sending mixed messages, keep these points in mind...
Sometimes workers leave for reasons you can't control--to return to school, rear children, accompany relocating spouses, or take other jobs paying double what you can afford...
Avoid falling into this trap by eliminating the loopholes that shelter excuses...
Employees are usually happy to share work-related knowledge that fellow employees can use...
It's a basic courtesy, and it lets everyone begin a conversation equally...
