Follow these principles for dependable communication

Leadership is based on your ability to communicate with conviction. Otherwise, employees won’t know what you really want, nor understand why they should do what you ask. Keep these principles in mind: •  Consistency builds credibility.  Your actions should reinforce your key messages. If you say you value quality but take shortcuts to get things done, your employees won’t know what to believe. Ask a few trusted colleagues to keep you honest so yo read more...