Making a decision? Probe your certainty

Confidence is important in a leader, but too much confidence can lead you and your organization in the wrong direction. When you’re sure that you’re right, take a few moments to analyze your viewpoint. Try writing down your position, and ask yourself what assumptions or conclusions might be wrong. If necessary, talk to a trusted colleague to get an alternative viewpoint. Don’t shy away from tough decisions, but be wary about moving too quickly when you’re read more...